Resume
Experience
Lead Product Manager, Digital Transformation & AI
Boston Scientific (Jan 2020 - Present)
Lead enterprise-scale digital and AI product initiatives across regulated, global environments.
Co-led development of an AI-powered sales assistant, delivered from discovery to production in under six months; realized an estimated $400K in cost savings during a six-month pilot with 100+ sales users.
Partner with executive leadership, solution architects, and platform teams to define integration strategies across Salesforce, Agentforce, SAP Commerce, CMS, and proprietary systems.
Established product discovery and delivery practices that balance compliance, speed, and innovation.
Mentored and developed senior product managers and cross-functional team members, strengthening product craft and leadership depth.
Key Outcomes:
Accelerated time-to-value for AI-enabled products
Improved cross-platform cohesion and adoption
Elevated product maturity across teams
User Experience Strategy & Research Consultant
Independent Consultant (2012 - 2020)
Advised startups through Fortune 500 organizations on product strategy, research, and digital transformation.
Led cross-functional product teams from concept through launch across medtech, financial services, travel, retail, and B2B platforms.
Defined enterprise integration strategies that drove a 200% increase in website conversions for a multi-platform digital ecosystem.
Established ROI and measurement frameworks, identifying over $11M in annual revenue opportunity for a B2B healthcare digital product.
Built and scaled user research practices to support continuous discovery and iterative delivery.
Selected Clients:
Target, Medtronic, Carnival Cruise Lines, Alaska Airlines, Marriott, Mosaic Agriculture, Anderson Windows
User Experience & Innovation Manager
ECMC (2017 - 2018)
Built and led an internal innovation lab focused on research-driven product discovery.
Partnered with senior leaders to move ideas from concept to launch using lean and agile methods.
Managed multidisciplinary teams spanning product, design, and engineering.
Experience Strategist, Researcher & Designer / Co-founder
PURE: Experience Research + Design (2013 - 2015)
Co-founded and scaled a boutique UX and product strategy consultancy.
Built and led a multi-disciplinary team; created a services pipeline supporting 20+ offerings.
Generated $250K+ in revenue in year one.
Delivered enterprise web, mobile, and software products grounded in deep user research.
Early Career Highlights
(2006 - 2012)
Transamerica Retirement Management – User Experience & Digital Product Manager
Defined enterprise digital strategy; increased user engagement by 126% and reduced delivery timelines by 50% through early agile adoption.
Target Corporation, Thomson Reuters, Space150
Progressive leadership roles across product strategy, UX architecture, and enterprise digital platforms.
Technology & platforms
Salesforce & Agentforce
SAP Commerce Cloud (Hybris)
AEM
AWS
Aprimo
WordPress
Enterprise CMS & Data Platforms
Product & delivery tooling
Jira
Confluence
Figma
Miro
UserTesting
UserZoom
Axure
Adobe Creative Suite
Monday.com
Affiliations & interests
Product leadership mentoring
AI ethics & responsible innovation
Lifelong learner
Education
Professional M.A., Strategic Communication
University of Minnesota, Twin Cities
Bachelor of Science, Advertising and Design
University of Minnesota, Twin Cities
References
References are available upon request.