Resume

 

Experience

Lead Product Manager, Digital Transformation & AI
Boston Scientific (Jan 2020 - Present)

 
  • Lead enterprise-scale digital and AI product initiatives across regulated, global environments.

  • Co-led development of an AI-powered sales assistant, delivered from discovery to production in under six months; realized an estimated $400K in cost savings during a six-month pilot with 100+ sales users.

  • Partner with executive leadership, solution architects, and platform teams to define integration strategies across Salesforce, Agentforce, SAP Commerce, CMS, and proprietary systems.

  • Established product discovery and delivery practices that balance compliance, speed, and innovation.

  • Mentored and developed senior product managers and cross-functional team members, strengthening product craft and leadership depth.

Key Outcomes:

  • Accelerated time-to-value for AI-enabled products

  • Improved cross-platform cohesion and adoption

  • Elevated product maturity across teams

User Experience Strategy & Research Consultant
Independent Consultant (2012 - 2020)

 
  • Advised startups through Fortune 500 organizations on product strategy, research, and digital transformation.

  • Led cross-functional product teams from concept through launch across medtech, financial services, travel, retail, and B2B platforms.

  • Defined enterprise integration strategies that drove a 200% increase in website conversions for a multi-platform digital ecosystem.

  • Established ROI and measurement frameworks, identifying over $11M in annual revenue opportunity for a B2B healthcare digital product.

  • Built and scaled user research practices to support continuous discovery and iterative delivery.

Selected Clients:

Target, Medtronic, Carnival Cruise Lines, Alaska Airlines, Marriott, Mosaic Agriculture, Anderson Windows

User Experience & Innovation Manager
ECMC (2017 - 2018)

 
  • Built and led an internal innovation lab focused on research-driven product discovery.

  • Partnered with senior leaders to move ideas from concept to launch using lean and agile methods.

  • Managed multidisciplinary teams spanning product, design, and engineering.

Experience Strategist, Researcher & Designer / Co-founder
PURE: Experience Research + Design (2013 - 2015)

 
  • Co-founded and scaled a boutique UX and product strategy consultancy.

  • Built and led a multi-disciplinary team; created a services pipeline supporting 20+ offerings.

  • Generated $250K+ in revenue in year one.

  • Delivered enterprise web, mobile, and software products grounded in deep user research.

Early Career Highlights
(2006 - 2012)

 

Transamerica Retirement Management – User Experience & Digital Product Manager
Defined enterprise digital strategy; increased user engagement by 126% and reduced delivery timelines by 50% through early agile adoption.

Target Corporation, Thomson Reuters, Space150
Progressive leadership roles across product strategy, UX architecture, and enterprise digital platforms.


Technology & platforms

  • Salesforce & Agentforce

  • SAP Commerce Cloud (Hybris)

  • AEM

  • AWS

  • Aprimo

  • WordPress

  • Enterprise CMS & Data Platforms

Product & delivery tooling

  • Jira

  • Confluence

  • Figma

  • Miro

  • UserTesting

  • UserZoom

  • Axure

  • Adobe Creative Suite

  • Monday.com

Affiliations & interests

  • Product leadership mentoring

  • AI ethics & responsible innovation

  • Lifelong learner


Education

Professional M.A., Strategic Communication
University of Minnesota, Twin Cities 

Bachelor of Science, Advertising and Design
University of Minnesota, Twin Cities


References

References are available upon request.